SCC / SHEA COACHING & CONSULTING
Community Navigator
Connecting People to Resources. Removing Barriers. Building Bridges.
SCC provides hands-on assistance with community resources, applications, document preparation, and digital navigation. We partner with residential communities, senior housing facilities, and organizations to bring practical support directly to the people who need it.
What Is a Community Navigator?
A Community Navigator helps individuals understand, locate, and connect with community resources and support services. SCC bridges the gap between needing assistance and knowing how to access it by listening, preparing, connecting, and helping with next steps.
How We Help
Benefits & Community Resource Navigation
Guidance with community resources such as LIHEAP, SNAP, TANF, rental assistance, and other available programs.
Application & Document Assistance
Help preparing forms, organizing required paperwork, scanning, printing, and uploading documents.
Digital Assistance & Technology Support
One-on-one guidance with email, online accounts, digital forms, and everyday technology tasks.
Appointment & Referral Coordination
Assistance identifying services, scheduling non-emergency appointments, and connecting with community partners.
Resident Engagement & Follow-Up
Scheduled on-site support, resource education, referrals, and follow-up on agreed next steps.
Bringing Support Directly to Your Community
SCC partners with apartment communities, property management companies, senior residential facilities, and community organizations to provide scheduled, on-site Community Navigator services as an added resident-support benefit.
Our navigators provide personalized assistance with community resources, document preparation, digital support, appointment coordination, and referrals.
Through paid partnerships with SCC, participating residents receive these services at no cost.
Scheduled On-Site Service Days
Individual Resident Appointments
Document Preparation & Digital Assistance
Resource Navigation & Referrals
Resident Engagement & Follow-Up
Optional Educational Workshops
Understand individual needs and challenges.
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Listen
Our Four-Step Process
Organize documents, identify requirements, and get ready.
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Prepare
Link to the right resources and help take the next step.
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Connect
Follow Through
Provide agreed follow-up, referrals, and guidance when needed.
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Why Partner With SCC?
Our Service Area
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With experience in human services, utility assistance, education, workforce development, and community resource navigation, SCC helps organizations support their residents, reduce barriers, and strengthen access to available services.
Charleston, Berkeley, and
Dorchester counties in South Carolina.
SCC is a paid, non-clinical community navigation and consulting service. We provide assistance, education, and referrals but do not determine eligibility or guarantee financial assistance or approval for any program.
Real People. Real Resources. Real Change.